This is a summary of the results of the usability research of the Trading account on the MT4 WebTrader platform for an investment company.
This UX research was provided according to Nielsen Norman Group methodology and has shown that ordinary users (beginners. The stage of design of trading account in 2016) don’t understand how to trade with WebTrader.
And the part deals with WebTrader in the trading account should be redesigned.
I’ve organized every stage of research including recruiting of users. Whole testing & analysis of results were provided by myself. All preparations took:
- 1 month
- 4 weeks testing
- 2 weeks analyzing.
- working 40h/week, total time 400h